How we work together
We start with your objectives, project location and available information. The relevant disciplines are then brought into a defined scope, with delivery responsibilities, interfaces and commercial terms set out in writing.
For a refurbishment, a residential development or a commercial fit-out, a useful proposal starts with the tender information and the interfaces between trades. We work from the scope, specification and programme so that the client, main contractor, subcontractors and sales team understand their responsibilities.
Questions about our brands
Which MPANDO brand should I contact?
For materials, installation, interiors and subcontract works, start with MFABER. For construction operations and a professional trade network, choose MPANDO HUB, a product of MPANDO TECHNOLOGY. For an interactive property experience or digital twin, choose MTWIN. If the project combines these needs, MPANDO GLOBAL Inc. coordinates the initial brief.
Is MPANDO GLOBAL primarily a software company?
MPANDO GLOBAL Inc. is a multi-sector corporate group offering professional project solutions through specialist brands. Material supply and on-site work have their own delivery scope. Technology is one business arm, represented by MPANDO TECHNOLOGY and its MPANDO HUB product.
Can one enquiry cover materials, works and digital services?
Yes. Describe the overall objective and identify each requested part. The proposal distinguishes deliverables, responsible parties, interfaces, prices and milestones so you can commission a complete package or a defined part of it.
How will the cost and timetable be established?
A useful proposal depends on location, quantities, specifications, installation conditions and digital requirements. We identify assumptions, approvals, lead times and handover expectations. Pricing and dates are confirmed for the particular scope rather than presented as a universal rate.
Can you assess a project without publishing our details?
Yes. Client identities and project information need not become public marketing material. Share the information needed for the enquiry and identify confidentiality requirements. The parties can agree how documents, access and disclosure are handled before exchanging sensitive project information.
Can one enquiry involve more than one brand?
Yes. MFABER can address materials and installation, MPANDO HUB the operational software, and MTWIN the interactive presentation. Deliverables, responsibilities, interfaces, pricing and acceptance criteria are identified separately for each service in the proposal.
What is the difference between MPANDO HUB and MPANDO TECHNOLOGY?
MPANDO TECHNOLOGY is the group's technology arm. MPANDO HUB is its construction management software and trade network product. MPANDO GLOBAL Inc. is the corporate parent bringing technology together with brands and solutions in other sectors.
How long does the warranty last?
The duration depends on the product, installation or service. Ask for the applicable written terms with your proposal; the covered scope, start date, conditions and claim route should be clear before you order. A single duration is not applied to every product or project.
Warranty and aftercare
We stand behind every product we supply and every service we deliver. All supplied products and services are backed by warranty commitments for the agreed scope. Coverage, duration, conditions and the remedy process vary by product and work and are set out in the quotation, contract or applicable warranty document.
Product coverage, installation workmanship and digital-service commitments are described separately where appropriate. Software and digital-twin work is assessed against the agreed functions, deliverables and acceptance criteria. An ongoing support plan, availability commitment or later content change is specified separately. Applicable statutory rights are not reduced.
For warranty or aftercare assistance, email info@mpandoglobal.com with the project or order reference, product or service, delivery date and a description of the issue. Add relevant photographs or screenshots without passwords or unrelated personal data. We review the information, clarify any inspection needed and coordinate the appropriate next step under the applicable terms.
info@mpandoglobal.com
